Welcome To My Website
Hi, My Name is Vaishali.Technical Support Specialist at Trios College, Ontario
Technical Support Specialist experienced in troubleshooting hardware/software issues, managing Active Directory environments, and configuring secure IT infrastructures using Microsoft 365, Azure, and Windows Server.
Vaishali
- Available for full-time & co-op opportunities
Project Statistic
Technical Support Specialist with hands-on experience in IT support, Active Directory, Azure cloud deployments, and system configuration projects.
Devices Configured (Intune, Windows)
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Issues Resolved (M365, Jira)
0
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Lab Projects Completed
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- About Me
A Glimpse into My Life
I’m a passionate Technical Support Specialist based in Ontario, Canada, with hands-on experience in system administration, cloud tools, and user support. I have delivered end-user training, streamlined IT operations, and implemented virtual infrastructures. Through co-op roles and self-directed labs, I’ve strengthened my skills in Microsoft 365, Azure, and AD environments. I’m continuously learning and evolving in IT to support secure and scalable tech ecosystems.
- Work Experience
Order Picker and Packer
Archway Marketing Services
May 2022 – June 2025
IT Support Technician (Co-op)
Trios College of Business, Healthcare and Technology
August 2024 – April 2025
- Skills
Proficient in Windows Server, Microsoft 365, Azure, Active Directory, hardware/software troubleshooting, and infrastructure setup. Skilled in virtual environments, cloud deployments, log analysis, and end-user support using Jira, Confluence, and remote desktop tools.
Infrastructure & Network Configuration
IT Support Tools & Platforms
Virtualization (Hyper-V & VMware)
Cloud Services (Microsoft Azure & M365)
Windows Server & OS Management
Active Directory & User Administration
- My Projects
My Recent Projects
Project 3
2024-2025
Installed and configured Exchange Server 2019 for secure internal communications with encryption, mailbox policies, and monitoring.
Project 2
2024–2025
Deployed a multi-region website using Azure with Ubuntu VMs, Apache server, and DevTest Lab automation to enhance uptime and efficiency.
Project 1
2024–2025
Built an Active Directory virtual lab using Hyper-V and VirtualBox, applying GPOs and configuring DNS/DHCP to simulate enterprise-level IT environments.
Phone
+1 (437) 974-7761
Address
Ontario, Canada
nainvaishali7@gmail.com